Operational Clarity Diagnostic
A condensed findings memo for an illustrative nonprofit: scope, process map, prioritized fixes with owners, and a scorecard that sets a baseline before any target.
Atelier Nine Four · Strategy & Operations
Operational clarity for teams that have outgrown “the founder knows everything.”
I help founders and operators of 10 to 100 person teams fix how decisions get made, how meetings earn their time, how reporting gets trusted, and how new tools, AI included, actually get used.
Start with the two-week Operational Clarity Diagnostic: a fixed fee, a process map and the five fixes that matter most.
Sound familiar?
The team is busy. The business still feels stuck.
Growth adds people faster than it adds structure. These are the symptoms that usually show up first.
Decisions stall
Nobody is sure who owns the call, so it waits for the next meeting, or the one after that.
Meetings multiply
The calendar is full, yet the same topics come back every week without moving.
Nobody trusts the numbers
Reporting lives in a spreadsheet each person updates differently, so every review starts with a debate about the data.
Tools bought, not adopted
New software and AI tools were purchased with good intentions. Most of the team quietly works around them.
How it works
Diagnose first. Design what fits. Make it stick.
See how the work really moves
A two-week, fixed-scope diagnostic: intake, interviews, a process map and a short findings memo with the five fixes that matter most.
Build the operating system
A meeting cadence, decision rights, KPIs people trust, SOPs and a decision log, sized for your team, not borrowed from a 5,000 person company.
Get people using it
Rollout, training and adoption measures, because a system nobody uses is just another document.
Who you'd work with
Fifteen years making leadership teams run better.
I'm Jenny François. For nearly twelve years inside a Fortune Global 500 consumer technology company, I worked at the center of four sales and marketing organizations, making sure strategy actually turned into execution. That meant setting the operating rhythm leadership decided in, turning loose priorities into owned plans, and running flagship programs end to end, from vendor negotiation through budget reconciliation.
Atelier Nine Four brings that discipline to growing teams that need senior operational leadership before they're ready for a full-time hire.
Experience behind the work
What I've actually done, not what I've read about.
150+
Attendees per executive-facing national program I led from planning through delivery.
30+
New sales hires per cohort in a two-week academy I directed end to end, with HR, Finance, Legal and Compliance.
20%+
Cost savings negotiated on flagship programs I owned from contract through final budget reconciliation.
M.A.
Organizational Leadership: all requirements completed in October 2026, every course at Exceeds Proficiency.
See the work
Inspect it before you book a call.
A meeting is not a decision record.
Five fields that give a team a shared record of what it agreed to do, and a small pilot to start using them.
Insights
Beyond the Calendar
A weekly series on LinkedIn about how organizations actually run: operating cadence, trustworthy KPIs, decision logs, and why AI adoption is a change management problem before it's a technology one.
Start with a conversation
Thirty minutes to find out whether the problem is the plan or the system.
A free fit call. No prep needed, no pitch deck. If it isn't a fit, you'll leave with a clearer read on what to fix first.